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St Luke’s Practice: NEW telephone number and system from Thursday 15 October 2020
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01/10/2020Stratford branch of Carpenters Practice currently closed
04/01/2021St Luke’s Practice: NEW telephone number and system from Thursday 15 October 2020
Dear Patients,
We know from the experiences that you have shared with us that you are unsatisfied with the current telephone system, and that you can often be on hold for quite some time, as well as sometimes experience disconnection whilst in conversation with one of our team members.
We have been working hard with the current telephone system provider, and earlier this year we took the firm decision to change telephony provider, as we do not consider the current system to be fit-for-purpose having explored all possible options for its improvement.
From Thursday 15th October 2020, the new number for St Luke’s Practice will be 020 7167 4717. The new number is part of a brand-new telephone system that we have invested in for our patients, and this is designed to provide you with an improved service, thank you for your patience during the change and sorry for any inconvenience you may experience in adjusting to the new number.
If you have any queries or concerns and would like to write to us, please email us on, carpenters.practice@nhs.net thank you.
