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Download Dr. iQ - our practice mobile app

Dr. iQ logo

Access Dr. iQ our practice mobile app

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Dr. iQ logo

Dr. iQ is our practice mobile app. For the fastest, most convenient way to access our GP services,
download the app NOW:

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EMIS Web Experiencing Technical Issue

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EMIS web is currently experiencing technical issues, please bear with us while this is being looked into. We will get to you as quick as we can.

Dr. iQ

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Dr. iQ


Download Dr. iQ – our practice mobile app:

the fastest way to access our GP services.

Dr. iQ

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The fastest, most convenient way to access our GP services

Our team developed Dr. iQ to give you faster, easier access to the surgery. Download Dr. iQ to skip the queue and avoid ringing the practice.

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We have teams of highly trained clinicians who will respond to your request made via Dr .iQ, offering you convenient and enhanced access.

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We respond to all queries within one working day, usually on the same day and often within a couple of hours depending on the time of day.

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If necessary, our clinicians can initiate a live conversation with you via the messaging feature in the app, arrange an immediate telephone or video consultation or book you in for a face-to-face assessment if deemed necessary.

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People who are unable to use this service are still able to access the practice in the normal way.

Download the Dr. iQ app NOW

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With Dr. iQ, you can:

Dr. iQ

Register
with us

Dr. iQ

Conduct online consultations

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Update my details

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Order medications

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View medical records

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Book appointments

How to register with and use Dr. iQ

See our helpful videos guides on how to register with and use the Dr. iQ app

How to Register

Dr. iQ App Features

Please be aware that due to important computer upgrades we will be unable to access our booking system and patient records at the Stratford site of Carpenters Practice on Thursday afternoon. This means we will be unable to book appointments or look up patient information whilst the maintenance is being carried out and will have a reduced capacity to see patients at this location.

Carpenters Practice – Church Road and Carpenters Practice – St Luke’s will be open and operating as normal. Extra clinicians will be available at these sites to ensure patients can still be seen.

Please make your request by phone or by the Dr IQ app, or visit either Church Road or St Luke’s in person, and we will be able to assist you as usual.

We apologise for any inconvenience.